As the public consumes cell phones and cell phone service at a ravenous rate, and pushes their ISPs harder and faster, more customer service nightmares begin to be exposed. Price fixing, packet filtering, voip blocking – these are just some of the things customers are complaining about.

The folks at Ars Technica discuss it all:
In this opinion piece, we look at some of the policies of cellular companies and ISPs that leave us wondering exactly how much they truly care about the customer.

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